NightSearcher’s professional products are carefully designed and manufactured to the highest standards to ensure the reliability and durability our customers need. This is why we offer a 3-year warranty extendable to 5 years that covers defects in manufacturing on all NightSearcher products.
CONDITIONS OF WARRANTY
- The product is within the warranty period and meets the warranty criteria
- You have proof of purchase after 1st September 2018
- You are the original owner of the product
- For Extended warranty, you registered the product with NightSearcher within 1 month of purchase.
1. WHAT IS COVERED:
- All manufacturing defects & faults
- All rechargeable batteries up to 1 year
- Accessories & Chargers up to 1 year
2. WHAT IS NOT COVERED:
- General wear and tear
- Damage caused by improper or unreasonable use
- Damage from battery leakage
- Damage through lack of maintenance
- Imprinting or colour finishes
- All non-rechargeable batteries
- The cost of postage/shipping to NightSearcher for repair or replacement
- The Extended Warranty does not apply to MiniStar security light range, as they are a discontinued product range.
HOW TO CLAIM WARRANTY
If your product meets the warranty criteria above, you can, within 1 year of purchase, take it back to the store you purchased it from. After 1 year it must be returned directly to NightSearcher.
To claim warranty, please fill and submit the Product Repair and Warranty Claim Form.
NightSearcher aim to turnaround all warranty claims within 10 working days.